Customer Satisfaction Survey Software

Provide Potential Customers with Valuable Ratings, Feedback and Reviews

We all know the importance of having customers satisfied with the ratings and reviews about your company and products when purchasing from your ecommerce website. But how many of us are measuring customer satisfaction?

Whether you like it or not, your customers are actively looking for ratings and reviews about your company and your products online before they buy.

By adding the Shopper Approved rating/review service to your website, your customers will be able to provide you with valuable feedback, ratings, and reviews automatically. You can then give your new customers easy access to this brand building information by displaying our exclusive ‘Shopper Approved’ trust seal in a prominant location on your website. Those ratings and reviews highly influence new customers to buy, they build instant trust and credibility, increase your sales, and even lower your return rate!

Measuring customer satisfaction is not as hard as you may think, especially with the Shopper Approved customer satisfaction survey software!

Here are some of the key reasons why you should add Shopper Approved to your website today:

• Advanced Seal and Certificate technology, powered by Trust Guard. As one of the leading Security websites online, Trust Guard helps to protect millions of online shoppers from hackers. Shopper Approved utilizes Trust Guard’s proprietary seal and certificate technology in order to provide our clients with up-to-date, authentic, accurate information.
• Outstanding Rating and Review Conversion. Shopper Approved is so effective at gathering feedback from your clients on average, almost 1 out of every 2 customers will provide initial ratings and/or reviews, and nearly 1 in every 3 customers will opt-in to fill out a full survey once they receive their order.
• Instant ‘Social Proof‘ of your product or service. One of the most effective ways to increase your sales is to show new customers that other customers have bought from you and had an enjoyable, positive experience. Shopper Approved specializes in creating the optimal environment for new customers to be able to trust you, giving them the ability to quickly evaluate your past ratings and reviews, helping them make an informed decision.

By adding Shopper Approved seals to your website, you can provide potential customers with valuable ratings, feedback and reviews, exactly when and where they want to find them. By measuring customer satisfaction businesses are able to not only share this great information but it also allows the business to improve their product/service, customer support, and online shopping experience.  This is such a powerful tool in improving your business today.

Start collecting consumer ratings and reviews in just 5 minutes from now! You can also start a free 50 day trial or get access to the amazing Shopper Approved special offer. It is time now to start measuring customer satisfaction.

Shopper Approved is finally here! Customer satisfaction surveys and reviews for ecommerce websites have been redefined with the launch of the Shopper Approved rating and review network. This service enables a website’s paying customers to post ratings and reviews of their recent shopping experience.

Shopper Approved is currently offering a 50-day free trial and other amazing offers to help you get started with gathering your consumer ratings and reviews.

One of the key benefits of Shopper Approved is that it’s extremely effective at gathering feedback, with nearly one out of every two customers providing initial ratings and/or reviews, and nearly one out of every three opting in to receive a full survey after receiving their order.

More and more website owners are taking advantage of customer satisfaction surveys and reviews to help increase both their sales and reputation. Recent studies have indicated that consumers are far more likely to buy from sites that have verified reviews and ratings:

• According to a 2008 North American Technographics Retail Online Survey, 82% of people consider user-generated reviews “extremely valuable or valuable.”
• Entrepreneur Magazine reported statistics that 80% of people say that their purchasing decisions have been directly impacted by reviews.
• In July 2007, Marketing Experiments Journal conducted an experiment where product conversion with and without product ratings were tested. Conversions nearly doubled when a product displayed a 5 star rating.

As a member of Shopper Approved, ecommerce websites have the ability to display Shopper Approved seals and certificates on their website. With the customer questionnaires software, members have the opportunity to start building up social proof with the click of a couple buttons. When new potential customers visit, they can instantly view a variety of statistics, reviews, and ratings gathered by Shopper Approved. This information helps these potential customers to make a better, more informed buying decision.